Shipping Policy
This Shipping Policy outlines how orders are processed, shipped, and delivered by Al Naseer Garments. By placing an order through our website, you agree to the terms described in this policy.
Order Processing Time
All orders placed with Al Naseer Garments are processed after order confirmation. Order processing includes verification, packaging, and preparation for dispatch. Processing times may vary depending on order volume, availability of products, or operational circumstances.
Shipping Locations
Al Naseer Garments currently delivers orders within Pakistan. Orders are shipped to the address provided by the customer at the time of checkout. Customers are responsible for ensuring that all shipping details entered are accurate and complete.
Delivery Timeframes
Delivery timelines depend on the shipping method selected at checkout. Standard shipping usually takes between five to seven working days after dispatch. Express shipping is delivered within three working days after dispatch. Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or unforeseen logistical issues.
Shipping Charges
Shipping charges are calculated based on the selected shipping method and delivery location. The applicable shipping fee will be displayed to the customer at checkout before the order is finalized. Shipping charges are non-refundable once an order has been dispatched.
Courier Services
Orders are shipped through reliable third-party courier services to ensure safe and timely delivery. Al Naseer Garments is not responsible for delays caused by courier companies once the order has been handed over for delivery, but we will assist customers in tracking their shipment when required.
Order Tracking
Once an order has been dispatched, customers may receive shipment details or tracking information where available. Customers can use this information to monitor the delivery status of their order.
Incorrect or Incomplete Address
Al Naseer Garments is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping addresses provided by the customer. Any additional costs incurred due to re-delivery or address correction will be the responsibility of the customer.
Delayed or Failed Deliveries
In rare cases where delivery is delayed or unsuccessful due to circumstances beyond our control, we will make reasonable efforts to assist the customer by coordinating with the courier service. However, Al Naseer Garments cannot guarantee delivery times in such situations.
Policy Updates
Al Naseer Garments reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website. Continued use of the website after updates indicates acceptance of the revised policy.
Contact Information
For any questions or concerns related to shipping or delivery, customers may contact us using the details below:
email: alnaseer.garments@gmail.com
phone: +92 303 2094110
address: Shop No G8, Meena Bazar, Deluxe Market, Karimabad F.B Area, Block 3, Karachi